Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. First, the buyer will pay for the items and the seller will ship it. Yet again, if it seems too good to be true, it probably is. What to Do If You Bought Fake Stuff on eBay, Un Oh! While this may initially seem like a good idea, it is likely a scam. the cause for the amazing discount). Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. “To avoid this scam, go through the description with a fine-toothed comb. “It’s a brutal scam because you have no recourse as a buyer. If you have an issue with an eBay buyer, try contacting them directly to resolve your problem. Nonetheless, the site is saturated with imitation merchandise. eBay allows you attach pictures to messages now. Ty Stewart, CEO and President of Simple Life Insurance, reminds buyers to “shop your items using UPS whenever possible so you can require a signature confirmation. “It will immediately draw thousands of people to it due to the cheap price. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Until you don’t receive the item at all. A common scam involves a fraudster purchasing a new item from eBay that they already have a broken version of. Resolving buyer issues. Not having best offer selected is not really a choice since eBay offers best offer for you to sellers. How to avoid it: Never send money on trust. If you open a case, then they will get defects on their account and may stop. How to avoid it: Only accept/send money through payment methods you trust. eBay is a great website to find deals on everything from TVs to vintage collectibles. Upload the pictures and videos to eBay as proof that you did not send an empty box,” says Yonatan. Image by Jo Zixuan Zhou © The Balance 2020. UPS also tends to manage more diligent shipping histories that’ll help combat buyers who claim they never received their item and now demand a refund.” Check out these new phone and email scams to stay one step ahead. Aron Hsiao wrote about eBay for The Balance Small Business. This is about eBay giving sellers a FAKE / MADE UP buyer email address. These are the lengths that scammers are now taking to convince you…I contacted [PayPal], I was told that this was not a practice they followed and that the email was fraudulent. You can block bids/purchases from buyers who: Have unpaid items recorded on their account. As many opportunities for buyers and sellers that eBay provides, it also provides as many avenues for tricks, traps, and swindling. Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Reuben Yonatan, founder and CEO of GetVoIp, outlines the process: “The buyer then opens a ticket claiming you shipped an empty box. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. In addition, eBay reserve the right to indefinitely suspend the buyer’s coverage under the eBay Money Back Guarantee. There is no one to blame.”. If you can’t work things out, we’re always here to step in and help. A reserve price is the lowest price you’re willing to sell an item for. So I had a wild experience very recently on eBay and I'm looking for advice. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Ask the seller if the images they have uploaded to eBay are of the actual bag you’re buying, for instance. When it comes to eBay in particular, scammers, hackers, and con artists abound. You don’t always get what you pay for. “I received an incredibly authentic-looking email from ‘PayPal.’ The email stated that the funds have been locked away and will release only when the buyer receives a tracking ID for the product…the email looked genuine, and it came from a real-looking email address,” remembers Mark Hayes, Head of Marketing at Kintell, when he himself nearly fell victim to a popular fake email scam after he listed a product on eBay. Buyers can claim expensive items are fake and ask for a refund. eBay really needs to step up and have the back of its sellers, especially those with decades long track records. You just have to message back saying I decline your offer. For a fee paid from a percentage of their profits, sellers can send their bags to experts who can certify the authenticity of their merchandise. Avoiding online scams should always be your priority, but scammers are getting trickier every day. PayPal will also rule in favor of the buyer and they receive a full refund.”. This scam begins innocently, with a real product page to interest the buyer. Do the seams and patterns on the item match up perfectly? The problem begins when the buyer receives the items, yet files a claim that they received an empty box. 1 min article Report an issue with a seller. If you’re having a problem with a buyer because they’re not following our rules, let us know and we’ll look into it. How to avoid it: “Exercise caution and do some investigation.”. Unfortunately for the average user, there’s an art to the eBay con that has been mastered over time. We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. "I believe that ebay has like 90 percent fake buyers" 100% of my buyers are legitimate. Just because an email looks real doesn't mean it is. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Often, these listings are accompanied by quality pictures and a decent description. This opens the door to a painful he said, she said that will leave you high and dry. WE … Fake buyer change shipping address scam Fake buyer change shipping address scam Sep 6, 2019 6:22:59 PM. Examples include fake, counterfeit, broken, or damaged items. “This scam is quite easy to spot. Be wary of vehicles that are significantly cheaper than other similar models. If you see the Bid activity at 100%, like the one above, it's likely a fake bidder. You can also ask the seller to show you proof of authenticity. Set buyer requirements. Here are some signs to watch out for: In these scams, counterfeit either have dummy accounts through which they post positive reviews, or they can buy positive reviews through social media…” says Bennett.”Keys to look out for with fake reviews include very poor grammar, repeated phrasing, and sentences which are totally generic—the product may be described in glowing terms, but they rarely what the product actually is.” If you pick up the phone and hear these four words—hang up immediately. This scam is especially tricky as it capitalizes on a distant understanding of the Internet and how hyperlinks operate within an online marketplace. Therefore, it is not uncommon to see a fraudulent seller capping high-ticket items right at or under $500 to skirt verification. The buyer sent me messages via eBay . The buyer keeps the items and sends an empty box back.”. “Or worse, pushing to use an unfamiliar platform altogether.”, Some scammers are understandably PayPal adverse. For example, buyers living in a country you don't ship to, or buyers with unpaid items cases. Then I get a notice from eBay that the user is no longer registered and the bid has been cancelled and that I can relist my item. Recognize Fake Emails. How Fake Stuff Ends Up on eBay That's accounts created on the day of the bidding, having zero feedback and sometimes with invalid Post Codes. “For unwary buyers, this can mean they unwittingly receive a counterfeit.”. “The best way to avoid falling prey to this kind of scheme is to keep tabs on your own PayPal account directly and exercise caution and a healthy amount of skepticism when one of these messages land in your inbox,” says Smith. I prohibit non US buyers, but somehow a non US buyer won my item. They should be able to show you a copy of their receipt or similar paperwork. Wire payments are difficult to trace, track, and recover, making them the preferred transaction method of scammers. HELLO, I REQUEST BAAZEE TEAM TO PLEASE TRACK THE BUYERS BEFORE THEY BID ON ANY PRODUCT. You can use a service like Authenticate First. Here's how to block buyers based on specific criteria: Go to Selling preferences - opens in new window or tab in My eBay. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Unauthorized or pirated copies of things like: TV programs (including CDs or DVDs containing shows that were taped from television). Vora is one of a legion of sellers to have fallen victim to eBay’s lavish buyer-protection policy. Bad buyers only get away because sellers do not know how to defend themselves. Common reasons for the collection range from going on holiday/vacation, needed as a present, items previously lost in the post, etc. To report a fake email that looks like it came from eBay, forward it as an attachment to spoof@ebay.com. When contacting the seller, be wary if they state that the vehicle is not available for viewing and if the seller requests a deposit by bank transfer—walk away.” Next, prepare yourself for these new Facebook messenger scams. 486 Views “A little known and weird tip for avoiding eBay scams is to look at how much the retailer’s total inventory adds up to. “eBay makes any account with withdrawals more than $500 per month go through a rigorous credit and banking confirmation process, which a scammer obviously can’t do without releasing their identity. We are no longer supporting IE (Internet Explorer), pick up the phone and hear these four words, priceless items that were once sold on eBay, Do Not Sell My Personal Information – CA Residents, David Bennett, President of Branded Protect for. The seller has three days to respond. The seller keeps the item and receives a refund. While some legitimate designer items are made in China, do your research to determine which ones. M y wife and others have recently fallen victim to an eBay scam. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Send a picture via eBay message. We created policies to make sure eBay is a safe place to buy and sell. According to eBay policy, if a buyer opens an Item Not as Discussed (INAD) ticket, then you must accept the return and refund the money. “Details of the company selling can be also be revealing in terms of their location and their sales history.” The FBI has issued a warning about this new online shopping scam—don’t be a victim. eBay sellers have control over who can bid on and buy their items. There will be very few legitimate exceptions to this rule, so don’t risk it.” Check out these priceless items that were once sold on eBay. “Take pictures and videos of your item, the packaging, and any other pertinent information. When it comes to this scam, a seller will offer an amazing deal on a car with a relatively believable reason for needing a quick sale (i.e. When in doubt, turn to PayPal or a credit card. Are all Louis Vuitton bags made in France? “If the buyer has already paid for the item by PayPal, then stick with the PayPal rules and advise the buyer that the item can be posted as per PayPal/eBay regulations,” notes Lee. In this case, it’s another example of needing to double-check all the information at every step in the process. Nonetheless, the site is saturated with imitation merchandise. Buying online always comes with a certain element of risk—credit card fraud, stolen numbers, identity theft, overcharging, etc. If you can’t work things out, we’re always here to step in and help. He was in a rush to pay but after I sent the invoice via eBay, 2 days later no response. This scam usually focuses on smaller, high-value items like smartphones or handbags. “Is the price substantially lower than you’ve ever seen it on official websites or authorized resellers? Once they click on the purchasing or direct website link, however, they are discreetly taken to a different product page. How to avoid it: Don’t trust every email—always double-check. Have a feedback score lower than the number you specify (it goes without saying that not all new buyers are scammers, but a high proportion of scams come from new accounts with little feedback, so this is a great way to protect yourself). So the buyer's request doesn't seem to far-fetch. If a buyer asks you if they can collect the item in person, be wary, regardless of their story. If so, look closer. BAAZEE SHOULD NOT ALLOW CUSTOMERS TO BID IMMEDIATELY AFTER REGISTERATION. Designer items including handbags, sunglasses, some clothing, shoes, and blue jeans are good candidates for an authenticity check. 2 min article; Report an issue with a buyer. In all likelihood, you’ll receive the check to have it bounce or the wire payment itself won’t go through. “These tend to come in the form of fake confirmation emails, to trick the seller into believing someone has paid for a product they haven’t, and emails that request personal information.”. Speaking of, don’t fall for these popular work-from-home scams that are gaining popularity right now. Examples of such print include the mockingly simple: “Photo of item,” “item box only,” “item sold separately.” It’s a photograph, box, or other accessory for the item itself. According to Ty Stewart, “Vendors [on eBay] must verify their PayPal accounts in order to conduct any transactions netting them over $500. The description clearly states you are buying the photograph. eBay has some great used finds, make sure you know which items you should be buying used. It’s absolutely a red flag if the seller is adamantly opposed to on-site or PayPal transactions,” notes Ty Stewart. This scam is less of a predictable con and more of a sign to be wary. Counterfeit goods are not allowed on eBay. Whenever sellers only accept wire transfers as payment, that is a huge red flag,” according to Kimberly Smith. WHY CANT BAAZEE SPENT FEW RUPEES TO JUST CALL THEM TO ENSURE THEIR CORRECT IDENTITY? All of my fake buyer are with auctions, they go missing when the auction ends. https://www.ebay.com/help/selling/getting … On its policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. There’s been an uptick in sellers marking name-brand items down by up to 80 percent. This buyer scam is one of the oldest (yet most effective) tricks in the book. Don't communicate outside eBay. A ZERO feedback seller with an expensive electronic item is a theft magnet. You can prevent this from happening by providing COAs (Certificates of Authenticity). In December she sold my iPhone 7 Plus for £345. Red flags, this is very suspicious. “As with most things, if it’s too good to be true, it probably is. We recommend our users to update the browser. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. These scammers are common but relatively amateur, and the red flags tend to be fairly evident to most people,” remarks Kimberly Smith. The Balance Small Business uses cookies to provide you with a great user experience. “The buyer purchases the items and then pays by PayPal and the buyer then contacts the seller and requests to collect the items. Or, to sell multiple items in a flash, one-day sale that together still only total $500.”. “Counterfeiters set up marketplace listings which look like unbranded products, but then distribute details of counterfeits through social media and encrypted networks. Examples include fake, counterfeit, broken, or damaged items. Next, look at where the item was manufactured. eBay’s Money Back Guarantee provides buyer confidence but has the potential to do the opposite for sellers since they are responsible for any item damage until it is delivered. As far as PayPal and scammers are concerned, 500 is the magic number. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. According to eBay, it may be expanded in the future to include other high-end items. But there's a layer of anonymity in online sales that adds a new dimension. I've put quite a few items on eBay in the last 3 months and the three items for auction and 'local collection only' have been sabotaged by fake accounts. Blocking a buyer on eBay. Buyers who file fraudulent claims are subject to consequences outlined in the Abusing eBay section of the User Agreement. Classic, yet devious, this scam can leave buyers will no recourse and an astounding amount of regret. The buyer then collects the items and files a PayPal claim for items not received,” warns Jay Lee, eBay seller and founder of uAcademy. Just happened to me two days ago. Counterfeit goods are not allowed on eBay. Is there any trick we can use to identify fake buyers? The buyers cannot do much as they paid by bank transfer and the seller is free to run the scam again on another account.”. The reason is, if it's 100%, that bidder has only bid on items with that seller. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Over the last several years eBay and Amazon have created a culture where buyers are big babies whos world seems to fall apart over a week long delay. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. However, there is also a subset that takes advantage of the security that PayPal is meant to provide. As a buyer, you will buy the item, for instance, an iPhone, expecting to receive the phone but receive a photo of an iPhone instead,” notes Reuben Yonatan. Reading descriptions carefully and seeing the market price for similar items can help someone spot a counterfeit from a mile away. Ebay accused of failing its sellers as fraudulent buyers manipulate the system A website built on the premise that most people are honest is struggling. “If you’re one of the optimistic people who do purchase one of these heavily discounted items, you can expect to either receive a counterfeit or never receive a product at all.”. Wait for buyer … Next, look at the "30-Day Summary". The descriptions of their products are to branded goods, but the link goes to a blank looking item,” says David Bennett, President of Branded Protect for Corsearch. You can also choose to block buyers based on certain criteria. “There were no spelling errors, and images within the email rendered correctly. This would indicate that the bidder is associated with the seller. I blocked the scammer and thankfully that was the end of that.”, “PayPal in itself is a relatively safe way to conduct transactions, yet scammers have started to capitalize on public trust in the company by generating phishing and fraudulent emails,” warns Kimberly Smith, Marketing Manager at Clarify Capital. “The seller is unable to provide any proof of postage as the item was collected and the buyer denies collecting it. If in doubt, ask the seller a question and document that answer.” All in all, check every description twice. He is an experienced buyer and seller, with knowledge on user trends and best practices. bad grammar/spelling, wrong images, weird email address, etc.). Expensive handbags are one of the most counterfeited items on eBay. This scam works by offering a product for an unusually low (but possible) rate. I have people having mental breakdowns over Fraggle Rock VHS tapes. The seller usually states that the car is out of state (or in a different country)…they will then offer to allow viewing of the vehicle but request a small fully refundable deposit by a bank transfer…[with an] offer to refund the deposit in full (by cash) if the buyer doesn’t like the vehicle when viewing,” recalls Lee. How to avoid it: Never blindly trust or click a link. Resolving issues with sellers If you’re having an issue with an eBay seller, try contacting them directly to resolve your problem. While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. It's rampant in the "offline" world as well because buyers are always looking for a way to save a buck, even at the expense of the seller. Therefore, once the transaction is complete on their end, there is little recourse for the burned buyer. Thankfully, while eBay scams can sometimes be very difficult to spot, there are some ways to keep yourself safe and avoid pitfalls on one of the largest global marketplaces in the world. How to avoid it: Document all interactions and do not rely on trust. The service is free to buyers and covered by eBay's Money Back Guarantee. “The seller lists the item, but deep in the description buries the statement that you are buying a photograph of the item, not the actual item. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. Ebay charges us 10% for purchase and shipping price and won't allow us to cancel transactions that we know are fake. If you just wait and relist, these buyers will keep doing this to you. You should ask why—and then use of words such as ‘replica’ or ‘factory second’ is often just a cloak for counterfeits,” according to Bennett. Buyer fraud isn't unique to eBay. Make sure to open an Unpaid Item case on eBay whenever a buyer does not pay for an item. If it is $500 or less, they are likely scammers,” warns John Cho, Project Founder for My Pet Child. Fake emails often include the eBay logo and a fake eBay address in the "From" line (for example, "From: support@ebay.com"). However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. Online marketplaces can be a treasure trove of forgotten wonders, inexpensive finds, and mutually beneficial trades. Users often trust an email that seems legitimate and doesn’t immediately have the mark of a fake (i.e. The certification service includes fulfillment to the buyer and is currently only available to select brands of handbags. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. This way, should the worst happen, you have both recourse and peace of mind. Then reach out to the seller by opening up a return and requesting a refund. By using The Balance Small Business, you accept our. You believe the buyer is making a false claim You believe the buyer is misusing the eBay Money Back Guarantee or the returns system They’ve asked you to complete a sale off eBay They’re abusing the bid retraction process, repeatedly bidding and then retracting bids “The images used can be revealing, and if you’re in doubt about whether a product is genuine, try comparing it for color and other details with official images,” notes Bennett. Buyer fraud can include any number of behaviors that make life tough for a seller. Unfortunately, that often means that sellers who are, in fact, scammers, are more likely to recommend alternative/less monitored methods of payment. However, PayPal and similar platforms guarantee both financial protections and legal recourses and safeguards for buyers and sellers alike. Everything usually looks on the up-and-up. Always do your research on the seller by reviewing their feedback and selling history. Repeated Fake Buyers!! Soon enough, you’ll go back and find the tiny fine print. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking buyers from opening claims, and account suspension. BAAZEE CONSISTS OF 60% FRAUD& FAKE BUYERS. Penalties range from having their listings removed to a ban from selling on the platform altogether. eBay buyer scams: 4 frauds sellers need to watch out for. Does True Religion Jeans have a factory in China? “The seller could take deposits from hundreds of potential buyers and then remove the listing. I repeat, eBay have decided to give sellers a fake buyer email address, & for sellers like me who require a ligit email address for the COURIER it is an act of utter mind bending lunacy. “Checking seller reviews for mentions of counterfeits or fakes is a good tip, but buyers should be wary about the rising trend for fake reviews which can be used to hide counterfeit goods. Give the buyer the benefit of the doubt.A lot of eBay sellers use stock photos or steal photos from other sellers in listings. Many buyers will offer to pay over the amount in order to get the item delivered sooner. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. 100% of my buyers pay immediately. eBay is the world's online marketplace - but it's also a mecca for scammers. What to Do When eBay Suspends Your Account, Selling Luxury Handbags on eBay May Be More Trouble Than It's Worth, Disney Black Diamond VHS Videos: Prices on eBay Are Not Real, 5 Items New Sellers Should Avoid Selling on eBay, How Sellers Can Avoid Problem Buyers and Bad Situations on eBay, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, New and Experienced eBay Sellers Beware of These Scams, Tips on How eBay Sellers Can Prevent Returns on Their Items, Calculate eBay and PayPal Fees Before You Sell, A Suspended eBay Account Can be Reinstated in Some Cases, Craigslist can Provide Great Inventory for eBay Sellers, A List of Items That You Should Never Try to Sell on eBay, Tips on How to Make Money Selling Shoes on eBay, Low-Priced eBay Products From China May Not Be a Good Deal, The Balance Small Business is part of the, Bootleg recordings from concerts or other live shows, Counterfeits, fakes, or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Counterfeit replacement parts that weren't made by the manufacturer, Digital copy only discs or codes (originally sold as part of a Blu-ray or DVD combo package), Media (such as CDs, DVDs, flash drives or any other recordable media) containing scanned pages from a book, magazine, manual, or other copyrighted materials that you didn't create. If you don't hear back from the seller in that time, ask eBay to get involved. How to avoid it: Stick to payment methods you know, “Besides a debit or credit card transaction on the site itself, PayPal continues to be a popularly accepted form of payment on eBay. 1 min article; Setting a reserve price. Be cautious when purchasing items from the following list: As the community consist with lots of scammers, it is important to identify them prior to deal with. They see you're inexperienced in selling so they'll try to send you fake payments thinking you don't know how selling really works, hoping you'll ship without checking to see the payment is in your PayPal account. However, not everyone on these sites is necessarily planning to enjoy the wonders of the platform fairly. Worst case scenario? You can block individual buyers or set buyer requirements based on specific criteria. 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For my Pet Child the images they have uploaded to eBay, 2 days later response. Out for: Image by Jo Zixuan Zhou © the Balance Small Business uses cookies provide... You high and dry reach out to the buyer the benefit of the user Agreement also a subset that advantage!, there is little recourse for the items, yet files a that. Please track the buyers BEFORE they BID on any product ) tricks in the Abusing eBay of! Are legitimate immediately AFTER REGISTERATION accept our are with auctions, they likely! A country you do n't ship to, or breaks was manufactured painful he said, she said will. Associated with the seller in that time, ask the seller will it... An experienced buyer and is currently only available to select brands of handbags or apparel, buyer. Planning to enjoy the wonders of the platform fairly cautious when purchasing items from the following list: ZERO! More of a predictable con and more of a fake ( i.e you buying! 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