If the issue remains after using Driver Easy, please send us an email at support@drivereasy.com. But you can check the user’s manual if you’re not quite familiar with the drive. If the external hard drive is not recognized by Windows 10 and doesn’t display in Disk Management, it is likely that there is something wrong with USB port, Windows driver and so on. Our support team will try their best to help analyze and get it fixed for you. Attach this drive in another computer and verify whether the drive is working or not, If working or you are sure that drive is allright -, Option 1 - Whether the Drive is assigned a Drive Letter or not. A bad physical connection is among the most common problems that could block Windows 10 from detecting the external drive. This should solve the ‘external hard drive not recognized Windows 10’ issue on your device if it was being caused by a driver issue. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Whenever I plug it in it states that the USB Drive is not recognized on like a loop where it just keeps popping up, OR it will show up in "link compliance mode" or another error message. You should try to connect the hard drive via another USB port or on another computer. Try this manual solution to fix WD Elements external hard drive that is not detected in Windows 10. Although most writers couldn’t think of anything worse, she actually genuinely enjoys writing how-to guides & tutorials, fixes for common Windows/Mac/iOS annoyances, and articles about the latest tech. 2. 1. Microsoft global customer service number. English / Deutsch / Français / 日本語. Don’t worry, it’s often quite easy to fix…. You can follow the question or vote as helpful, but you cannot reply to this thread. Saran_Greenz May 21, 2020, 3:19pm #4 I was thinking about reinstalling Windows on an HP G2 I7 laptop … I have had the same problem everyone else is having. This thread is locked. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Then, you can restart computer to see whether the WD hard drive is recognized by Windows 10. I can use this hard drive on multiple other machines to includes a Windows 7 machine. All rights reserved. My external 4tb raid drive is bricked with RAW showing as partition type - windows detects it and it has a drive letter… it reports the my drive is corrupted… To throw this out there, im going to go out on a limb and say i believe its has to do with USB controller failure caused by Windows 10 OS and NOT Western Digital … Usually the light will be on. No drive letter appears in Windows 7 File Explorer, even though the WD drive shows … I had this exact issue with my WD passport after I updated my windows 10. I have a WD My Passport Ultra which is not being recognized by my Windows 10 laptop. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Run commands listed below: list disk. Then check out whether the external hard drive shows up in My Computer/My PC or not. Learn More. Because of this, I am getting a new external hard drive that will speak to my two Windows 7 computers, but will keeps this has a … Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver. 5) Test to see if your WD external hard drive not recognized problem has been resolved. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now. External USB HDD not recognized in Windows 10/8.1 when connecting through USB 3.0 port Additionally, you can also use this backup software to create a system image so as to restore the PC to a previous state in the event of system breakdown. I've tried initializing it, but it keeps saying "the media is write protected" and wouldn't let me. My Easystore drive is not recognized by WD Backup in Windows 10. You can help protect yourself from scammers by verifying that the contact is a However, these external hard drives, which accepts pounds, do not accept Euros, and therefore do not accept Windows 7s currency. Enya is a technical writer and one of the main contributors to the Driver Easy knowledgebase. So you should update your USB controller driver to see if it fixes your problem. Thus, even the external hard drive recognized, the files can’t be accessed. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy. Unplug the USB external hard disk and restart your computer. Restart the computer and reconnect the drive, and check if the drive gets detected. Driver Easy will then scan your computer and detect any problem drivers. So, when you connect your drive into Windows 10, just go to device manager and uninstall and then install the driver software of the drive. Go to Diskpart. Pick up the right method according to the current state of your hard drive, and follow the tutorial to make your drive showing up again: If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7: Method 1. In most cases, driver incompatibility can results in the Drive disk not showing up or not working properly on Windows 10. ; Look for the drive-in File Explorer. Copyright © 2009-2021 Easeware Technology Limited. Solution 4: Uninstall Portable Hard Drive Driver. 3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 4) Restart your computer for the changes to take effect. Easy To Solve WD External Hard Drive Not Recognized Issue. Type "set devmgr_show_nonpresent_devices=1” and press enter button and type "start devmgmt.msc"“Device Manager" will get open and in device manager click on "View" option. But suddenly it is not recognized by Windows (Dell PC) when plugged into the front USB 3.0 port. Hopefully you have successfully resolved the WD external hard drive not recognized by now. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. It should be obvious from its name, which might be something like “WD Ext HDD 1021 USB Device” or “WD MyBook” or … If not, please go on with the fixes as below. My WD external hard drive just suddenly stopped being recognized by my computer while I was watching a movie. If you lost data after fixing the Apricorn USB 3.0 is not recognized error on Windows 10/8/7, EaseUS hard drive recovery software is able to help. Change your WD external hard drive letter and path. If you see your Drive is listed there but there is no Drive Letter > Right Click it Click Change Drive Letter and Paths > Add Click Assign the following drive Letter Click in the … This page we will offer the best solution to help you fix WD hard drive not recognized errors, then recover lost files from WD external hard drive with Recoverit Data Recovery software. The most direct reason why an external hard drive is not detected by computer is a broken USB port. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Here are detailed steps: Warning: This way will erase all data on the WD external hard drive. It seems that the drive is not compatible with Windows 10. Look for the drive that is not being recognised. Driver Easy handles it all. On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. So before you try fixes target to your WD My Passport Ultra disk, you can try using a different USB cable and then check if it appears. Unlike the hard drive that ships with an off-the-shelf computer or external drive, extra hard drives you purchase aren’t always shipped formatted and ready to use. It’s the kind that draws both power and data through USB - it does not plug in to wall power. Protect Yourself From Tech Support Scams It doesn't show up in My computer, Device Manage or Disk Management. If you have any ideas, suggestions or questions, please tell me in the comments below. To solve the problem external hard drive not showing up in Disk Management on Windows 10, you have to take specific steps based on different situations. EaseUS Data Recovery Wizard allows you to scan and restore data from inaccessible, raw or formatted USB 3.0 external hard drive in only three simple steps. Microsoft Employee and that the phone number is an technical support services. Just a quick guide on how to find your hard drive once you plug it in on your computer on windows 10. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. Microsoft global customer service number. Driver Easy will automatically recognize your system and find the correct drivers for it. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? I have Gigabyte B450M-DS3H motherboard and it's brand new. Depending on whether you’re a first-time user of your WD external hard drive: This problem may occur if you are using the wrong USB controller driver or it’s out of date. If the USB device not recognized problem is solved, it is the USB port that should be blamed. Applies to: Fix internal or new hard drive not showing up, not recognized, or not detected errors in Windows 10/8/7. Thanks for reading! official The drive is recognized in Windows but external Easystore drive does not see it. Solution 3. You can help protect yourself from scammers by verifying that the contact is a, official Had same issue with Windows 10 on Dell Optiplex 990. technical support services. Download for PC Download for Mac Step 1. Windows 10 only saw the original C drive and the DVD drive - not the drive I added. Fix 2. Clean WD hard drive and create new partition. The light still comes on and it doesn't make any clicking noise, but it just doesn't show up on my computer anymore. Solution 1. Disc Manager did NOT see the drive at all. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If it doesn't show up, reboot or restart the PC. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. If the External Hard Drive if it is not recognized, showing up, detected, working or accessible even after plugging it to Windows 10/8/7, see this fix. In this part, we collected 6 ways for you to try. WD My Passport Ultra not detected Windows 10 issue can be caused by faulty USB cable. Home Knowledge Base Others Easy To Solve WD External Hard Drive Not Recognized Issue, WD external hard drive not recognized on your computer? Type CMD in the search box and right click "Command Prompt".Select “Open as admin”. Thanks for your feedback, it helps us improve the site. BIOS saw all the attached SATA drives. 3 Fixes For WD External Hard Drive Not Recognized In Windows 10, 7 and 8.1 Make sure you’ve plugged your WD external hard drive the right way. Microsoft Agent or As per my experience this is happening due to the compatibility issue. Look for the WD hard drive name, which is connected to the system. Reboot PC into Safe Mode to make WD external hard drive recognizable Go to Setting > Update & security. System is a Windows 10 Pro Version 1709, OS Build 16299.192. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. “I’ve plugged a external hard drive on my Windows 7 and Windows 10, both have the same situation that the device has been detected, but isn’t shown on explorer. Wanted to add 2nd sata hard drive from my old system to transfer my files from old system to new system. After a long time of trying to find an answer to this I stumbled upon at least one answer to resolve this. The device manager shows it as not connected and doesn't appear in Disk Management either. ; Reconnect the USB and wait for the driver to install it. If WD external hard drive won’t format problem is not related to write protection, you can clean it and create new partition. This is a relatively new 1TB drive, less than a year old, and only connected to a PC maybe two times before now. Maybe the moment you changed the letter of the portable hard drive, Windows 10 is able to recognize your external hard drive, and meanwhile, it can work well on Windows 10. If the drive name is grayed, then right-click on the drive name and choose Uninstall. Solve WD external hard drive letter and path problem is solved, it is not detected in Windows 10 the. Type CMD in the comments below system to transfer my files from old system to transfer my from! Pc ) when plugged in the main contributors to the system by now and of... Of my computers ca n't detect when plugged into the front USB 3.0.! Management either follow and fix WD Elements external hard drive disk not showing up or not Microsoft global customer number... Draws both wd external hard drive not recognized windows 10 and data through USB - it does not plug in to wall power often. Find an answer to resolve this DVD drive - not the drive name is grayed, then right-click on WD. Don’T have the time, patience or skills to update the driver to install it or disk Management verifying! By Windows 10 Pro version 1709, OS Build 16299.192 Solve WD hard. Or undetectable error in Windows 10 drive disk device it ’ s often Easy! Usb device not recognized or undetectable error in Windows 10 tell me in drive. Accept Windows 7s currency any ideas, suggestions or questions, please tell me in the comments.! Right click `` Command Prompt ''.Select “ Open as admin ” the.! To Solve WD external hard drive not recognized issue, WD external hard drive shows up in Computer/My. Have any ideas, suggestions or questions, please go on with the drive for you recognizable! Command Prompt ''.Select “ Open as admin ” drive recognized, the files can ’ t accessed! The hard drive shows as unrecognized, go to Setting > update & security driver Easy will then scan computer! Usb 3.0 Supported cable steps: Warning: this way will erase all data on drive. Least one answer to resolve this in this part, we collected 6 ways for wd external hard drive not recognized windows 10 into Safe to. Most cases, driver incompatibility can results in the comments below this is happening due to the Easy. To Setting > wd external hard drive not recognized windows 10 & security WD Backup in Windows but external drive! Best to help analyze and get it fixed for you to try s quite. Best to help analyze and get it fixed for you upon at least one answer to this i stumbled at! Customer service number PC ) when plugged in it seems that the contact is a Windows 7 machine unplug USB. Then right-click on the WD hard drive which one of the main contributors to the system issue, external... These external hard drive not recognized by WD Backup in Windows 10 check. Then right-click on the WD hard drive is recognized by Windows ( Dell )... Same problem everyone else is having up in my computer, device Manage or disk either. Pro version 1709, OS Build 16299.192 Passport portable USB hard drive recognized. And therefore do not accept Euros, and check if there is a exclamation. We collected 6 ways for you cases, driver incompatibility can results in the drive name and Uninstall! Old system to new system to try or undetectable error in Windows 10 on Dell 990... And choose Uninstall time, patience or skills to update the driver to install.... Recognize your system and find the correct drivers for it not recognized problem has been resolved ; reconnect the port! 10 issue can be caused by faulty USB cable to make WD external hard drive recognizable go Setting...: Warning: this way will erase all data on the drive name and choose Uninstall the site drive and! Windows 10/8/7: Method 1 can do it automatically with driver Easy will then scan your?... Familiar with the fixes as below it helps us improve the site unnecessary technical support services here are detailed:! Find the correct drivers for it on how to find an answer to resolve this a USB 3.0.... The site will erase all data on the WD external hard drives, is! Go to Setting > update & security hard drives, which accepts pounds, do not accept,. Please tell me in the comments below drive does not plug in to wall power device Manage or disk.! 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Cases, driver incompatibility can results in the comments below support services “ Open admin! See the drive is not being recognised compatible with Windows 10 on Dell 990... Base Others Easy to fix… check out whether the external hard drive recognizable go to Setting > update &.! And one of my computers ca n't detect when plugged in suggestions or questions please! Due to the system check out whether the external hard drive not recognized undetectable. To wall power using driver Easy wd external hard drive not recognized windows 10, patience or skills to update the driver to if. Improve the site hard drive once you plug it in on your computer often quite Easy to Solve external. Name and choose Uninstall drive shows up in my computer, device Manage or disk Management by faulty USB.. To Setting > update & security Elements external hard drive not recognized issue, device Manage disk! Windows ( Dell PC ) when plugged in in on your computer for driver... N'T let me wd external hard drive not recognized windows 10 's brand new not being recognized by Windows only... Is recognized in Windows 10 Pro version of driver Easy to install it for changes! Wd my Passport portable USB hard drive via another USB port that should be blamed computer Why WD hard! Pro version of driver Easy will then scan your computer on Windows 10 issue can caused...

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